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Contact OYA US
We love to hear your feedback on our products and your shopping experience. If you have any inquiry or comments, THE BEST WAY TO CONTACT US is by logging online in Your Account and under the support tab Contact Support log your inquiry. A case number will be assigned to your inquiry and we endeavour to answer all logged cases in a timely manner.
 
BUT BEFORE SENDING US AN E-MAIL regarding the status of your order, please be sure you have checked out the status of your order in Your Account. See also Track Your Order.
 
Alternatively you can e-mail us at customerservice@oyacostumes.com or by phone at 1-877-565-2626 (free call) or in the Montreal region at 514-564-2626.

Our warehouse in the US is located at 1320 State Route 9, Champlain, NY, 12919. Our warehouse in Canada is located 4710 St-Ambrosie, Suite 119, Montreal, QC H4C2C7. Please note that we are not a store and you CANNOT buy directly from the warehouses. All orders MUST be made online.